Tutorials


Onboarding video


  • For each email address you have in the Your Linked Gmail Accounts area of the dashboard, you will see a Remove option and a Disconnect & Delete My Data option. Here we’ll explain the difference between the two, which is: Remove: Use this option if you want to stop Promptly Mail from auto drafting responses…

  • In addition to analyzing the content of the email and crafting a reply based on that, Promptly Mail can also pull info/content from templates that you create in your Gmail account. This is a great way to have Promptly Mail generate accurate and appropriate replies. Setting this up is simple. Promptly Mail will look in…

  • Once you have connected a Gmail account, you can then configure the available options for that account by clicking the Manage Settings button in the Your Linked Gmail Accounts area of the dashboard. There you can configure the following options: After making your changes, don’t forget to click the Save Settings button.

  • To connect a Gmail account to Promptly Mail, log in to your dashboard and, in the Your Linked Gmail Accounts section, click Connect a Gmail Account. If you are already logged in to Gmail in your browser, you’ll be presented with a screen that shows you the logged-in accounts, from which you can select the…